We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.
- Eligible returns must be unused, unopened, and in their original packaging.
- Due to hygiene and safety reasons, we cannot accept returns of opened skincare products.
- Refunds if approved will be processed to your original payment method within 7 to 14 business days after we receive the returned item.
We aim to make your experience with Herba by Amal smooth and reliable. If you have any concerns about your order, please reach out and we will be here to help.